Warranty

If your product was purchased through one of our authorized distributors, please contact the distributor from whom you purchased the product for any warranty, repair, or return requests.
As the distributor is the direct seller in your transaction, they are responsible for providing after-sales service or coordinating the necessary support. When needed, Wavebone will assist the distributor by providing relevant technical or product information.

• Up to 5-year warranty on Headquarter™️ and Star Rover™️ Studio Desk ;
2-year warranty on Voyager™️ series and Viking™️.

• Replacement or refund will be arranged if the products are found defective or missing parts upon unboxing.

• Wear and tear under normal use will not be covered by this warranty.

If there are any missing parts or damage upon unboxing, please send the photos to support@wavebone.com within 14 days after receiving it.

• The warranty period of the products is expired.
• Request the replacement or refund of the defective product over 14 days after receiving it.
• The warranty card is missing.
• Damages from mishandling will not be accepted.