I thought the tilt mechanism was faulty, but customer service solved it for me.

If you need a chair that does double duty as an excellent desk/office chair as well as a great chair to play guitar, look no further. The back support is excellent, the adjustability is great, and the arms fold completely out of the way, not just sort of out of the way. Highly recommended!

He is extremely pleased with the chair and all it's features. Perfect guitar chair!

The chair is of course a great chair. My cat and I love it.
I would wish that when the arms are down they didn't stick out the back so far. I work in a really tight space and when the arms are down I cannot swivel. Why can't we have multiple positions for the arms. Say up is 100% give us 4 positions 75%, 50%, 25%, and 0% all the way down. The mechanism is there it just needs the notches (guess that's 5). If you do this sell me an upgrade kit!

I did a bunch of research including this chair and so glad I did. I ordered the foam seat rather than the mesh after reading that, while the mesh was great for the back, it was rather tuff on the tush, especially if you wear shorts. So with the foam seat, it's perfect and JUST what I want. The whole chair fits me like a glove with excellent back support - not too much - but the Goldy Locks type, just right! Arm & head rests - wonderful. And of course, the main reason for replacing my original chair: the Voyager II arms move COMPLETELY out of the way for playing guitar at the desk... EASILY!

Reviews on the less expensive chairs always had comments like, "flimsy hardware," or "started leaning to one side," "got wobbly," I noticed this when visiting folks - secretly checking out their chairs! - or in stores, noticing how less comfortable, wobbly and cheap the $100'ish chairs felt compared to the Voyager II.

Only negative I have is that, during assembly, two of the wheels were really difficult to fully insert into the base. I couldn't find any Vaseline in the house so I had to use a smidge of my wife's body lotion! Still took some doing but finally had success.

I love this chair - gets my full on endorsement (whatever that's worth!) and recommendation!